Contact JoyNest

Have a question, want to plan a visit or enquire about birthday packages? We'd love to hear from you!

Send Us a Message

Fill in the form below and we'll get back to you within 24 hours.

Thank you! Your message has been sent. We'll be in touch within 24 hours.

We're at Phoenix Palladium

Conveniently located in the heart of Mumbai at one of the city's premier shopping destinations. Easily accessible by local train, metro and road.

Frequently Asked Questions

Do I need to book in advance for general entry?

No advance booking is required for general entry. Simply walk in during opening hours. However, birthday party packages and school group visits do require advance booking. Contact us to arrange.

What should my child wear to JoyNest?

Comfortable clothing is recommended. For the trampoline park, certified jump socks are mandatory (available for purchase at the entrance). Avoid loose jewellery and sharp accessories for safety.

Is parking available at Phoenix Palladium?

Yes! Phoenix Palladium has ample paid parking across multiple levels. The mall is also a 5-minute walk from Lower Parel railway station, and the Mumbai Metro Line 3 stop at Lower Parel is nearby.

Are there facilities for children with special needs?

Absolutely. JoyNest runs dedicated Sensory-Friendly Sunday sessions from 9–11 AM with reduced noise levels, dimmed lighting and smaller group sizes. We also have fully wheelchair-accessible facilities. Please contact us in advance to arrange the best experience for your family.